Dia regarding Encino, California () I subscribed to eHarmony and you may, within 2 hours, made a decision to cancel due to the fact I would personally located other sites We prominent. We went through the website and you can try coached to name an enthusiastic 800- count. I was told you to since I in past times had a free account (which i inside good faith believed try closed) they would close the fresh membership easily wished nonetheless manage perhaps not reimburse my personal bank card towards $251 into that-year membership. Y off Vancouver, Canada () I joined eHarmony in for a-one-year-membership out-of $250 (step 3 monthly premiums of $).
I finalized my membership online and emailed a customer properties rep. My personal June bank card statement suggests that eHarmony provides billed me personally $ for the next repayment. I emailed the business to attempt to eliminate this dilemma but the brand new response I got right back was they’re not capable cancel my registration additionally the 3rd percentage could be charged with the . Their refund policy is extremely obscure and you may misleading. The customer functions rep. Courtney away from Venice, California () I think eharmony features false advertisements. In the 1st paragraph of its email they boost yet another bring out-of ninety days toward cost of 1.
Thus. Wayne off Coconut Creek, Florida () I’ve found this company to be extremely deceitful. They advertise higher matches, but the of them that they sent me personally was indeed anything but. I licensed to use the totally free seven-time demonstration. It did not benefit me personally, and so i attempted to cancelled on the web but I acquired a message claiming I experienced to-name through the business hours. The individual We talked so you’re able to spoke me personally of canceling of the providing me a separate eight 100 % free months. I attempted they once again whilst still being planned to terminate but this time anyone We talked to was rude and you will said I had moved at night one week demo. She said I could maybe not get a refund and you may told me personally to simply keep tradiciones de bodas chinas peinado using the full time that i had already repaid to have.
30 days afterwards, I came across the assistance becoming terrible and not conference my means, thus i chose to cancel the support
I told her that i wasn’t finding the help of its attributes but she told you too bad, you’re not going to get a refund. Miranda out-of Clarksville TN () We enrolled in a year on eharmony becuase of the higher “deal”. I was enrolled in weekly and you can made a decision to terminate my attributes (I got a slim point conditions and also in 6 days We got over fifty fits, in my opinion it was as well crazy and there try not a chance to really navigate by way of all that effortlessly). It turned out which i is 8 instances through the day limit and they will perhaps not refund some of the currency. I told all of them that they may fees myself for the entire times, simply not the year in addition they don’t commit to it.
But then, as you comprehend, around the bottom of your own page, from the next in order to past section, it alter to three weeks for the price of step one Per Day
You will find attempted many time discover ahold of somebody and they remain advising me to make a letter, that we did and you may got a simple means page back exactly how they might not assist me and they have been planning to manage to get thier currency, (exactly who expects issues in only letter in today’s time? We have canceled my credit and you will intend to statement any later costs since fraudulant. Meanwhile I will still inquire Louise Guerin (Customers Connections Movie director) getting a remedy. Yveth of Lanham MD () Extremely upset, I siged upwards having 1 month trial, payed the new subsription, the started thirty days once the, You will find emailed eharmony, canceled brand new membership, they have not responded to me personally, or came back my personal mony. They won’t list a phone number in order to customer service or offer an email to save an open comunication.
